1. Who We Are

Taleemist is a learning institute based in Pakistan. We offer courses, workshops, fellowships, and related content through this website. In this policy, "we", "us", and "Taleemist" refer to Taleemist Institute. "You" refers to anyone who visits the site or uses our services.

When you use Taleemist, you trust us with your information. We take that seriously. This policy is written in plain language so you can understand it without a law degree.

2. Information We Collect

We only collect what we need to run the platform and serve you well. The information falls into two groups.

2.1 Information You Give Us

• Account details: your name, email address, and password when you register.
• Profile information: anything you add to your profile, such as your institution or area of interest.
• Enrollment details: the courses, workshops, and fellowships you sign up for.
• Application content: answers and documents you submit when you apply for a fellowship or program.
• Messages: the content of forms you send us, such as the contact form or a support request.
• Payment information: the details needed to process a paid enrollment, handled by our payment provider.

2.2 Information We Collect Automatically

• Technical data: your IP address, browser type, device information, and the pages you visit.
• Usage data: how you move through the site and which features you use.
• Cookies and similar technologies: small files that keep you signed in and help the site work. See the Cookies section below.

3. How We Use Your Information

We use your information to run the platform and give you a good experience. Specifically, we use it to:

• Create and manage your account.
• Deliver the courses, workshops, and fellowships you enroll in.
• Process payments and send receipts.
• Respond to your messages and support requests.
• Send important service emails, such as sign in confirmations, password resets, and enrollment updates.
• Keep the platform secure and prevent fraud or abuse.
• Understand how the site is used so we can improve it.

4. Marketing and Staying in Touch

From time to time we may use your contact information to tell you about new courses, fellowships, events, and other updates from Taleemist. We think these are genuinely useful, but you are always in control.

• You can opt out of marketing emails at any time using the unsubscribe link in the email.
• Opting out of marketing does not stop important service emails, such as receipts or account notices, because those are part of the service you signed up for.

5. The Providers and Infrastructure We Use

Running a modern learning platform takes a set of trusted technology providers. Some of them process or store your data on our behalf so the platform can function. We choose providers with strong security and privacy practices, and we only share what each one needs to do its job. Our website is built with Next.js and relies on the services below.

6. How We Share Information

We do not sell your personal information. We share it only in these limited situations:

• With service providers: the trusted providers listed above, strictly so they can run the platform for us.
• With your consent: when you ask us to share something or clearly agree to it.
• For legal reasons: when we genuinely believe it is necessary to follow the law, respond to a lawful request, enforce our terms, or protect the rights, safety, and property of our users, the public, or Taleemist.
• In a business transfer: if Taleemist is ever part of a merger, acquisition, or sale of assets, your information may be transferred too. We will let you know if this happens and if your choices change.

7. Cookies and Similar Technologies

Cookies are small files stored on your device. We use them to keep you signed in, remember your preferences, and understand how the site is used. You can control or delete cookies through your browser settings, but some parts of the site may not work properly without them.

8. Data Security

We work hard to protect your information.

• Connections to the site are encrypted in transit using HTTPS.
• Access to personal data is limited to the people and systems that need it.
• Our infrastructure providers maintain their own strong security controls.

9. Data Retention

We keep your information for as long as your account is active or as long as we need it to provide our services. After that, we keep only what we must for legal, accounting, or security reasons. When data is no longer needed, we delete it or make it anonymous.

10. International Data Transfers

Taleemist serves learners in Pakistan and beyond, and some of our providers store data on servers located outside Pakistan, including in Singapore and other regions. Wherever your data is processed, this policy and the protections it describes still apply.

11. Your Rights and Choices

You have meaningful control over your information. Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is wrong or out of date.
• Request that we delete your information.
• Object to or limit how we use your information.
• Opt out of marketing emails at any time.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before we act on a request.

12. Children's Privacy

Our services are intended for users who are old enough to enroll in higher education and professional programs. We do not knowingly collect personal information from children. If you believe a child has given us their information, please contact us and we will remove it.

13. Links to Other Sites

Our site may link to other websites that we do not control, such as resources or partner pages. This policy does not cover those sites. We encourage you to read their privacy policies before sharing information with them.

14. Changes to This Policy

We may update this Privacy Policy as our services and the law evolve. When we do, we will post the new version here and update the effective date at the top. If the changes are significant, we will make a reasonable effort to tell you directly.